chamber acronyms
Admin & Internal

Common Acronyms at Chambers of Commerce

Welcome to the chamber world, the industry where on the sponsorships are made up and the wine calories don’t matter.

While you can learn a lot about the chamber industry by getting an accreditation (see below) or posting in Frank Kenny’s Facebook group, I’ve found that nowadays most people don’t get much training before we jump in. So naturally, I’m trying to build my own resource lists 😁

I recommend bookmarking this page so you can search for acronyms you come across if you don’t want to talk to a real person. (That’s not sarcasm – I’m just part of the small percentage of non-extroverted chamber people.)

Chamber (& similar industry) Acronyms

  • ACCE = Association of Chamber of Commerce Executives
    • Also look for a state ACCE
  • AHLA = American Hotel & Lodging Association
  • AHMA = American Hotel & Motel Association
  • ASAE = American Society of Association
  • Amb. = Ambassador
  • CVA = Convention & Visitors Association
  • CVB = Convention & Visitors Bureau
  • BBB = Better Business Bureau
  • BIA = Business Information Centre
  • BOD = Board of Directors
  • CC, COC, C of C = Chamber of Commerce
  • CCCE = Center for Chamber of Commerce Excellence
  • CCI = Chambers of Commerce and Industry
  • CDC = Community Development Council (under CDI)
  • CDI = Community Development Institute
  • CID = Community Improvement District
  • DMC = Destination Marketing Company
  • DMO = Destination Marketing Organization
  • EDO/EDA = Economic Development Office/Agency
  • FAM = Familiarization Tour
  • FEA = Festival & Events Association
  • HOT = Hotel/Motel Occupancy Tax
  • HSMAI = Hospitality Sales & Marketing Association International
  • IACVB = International Association of Convention & Visitor Bureaus
  • LTO = Local Tourism Organization
  • M & IT = Meetings & Incentive Travel
  • MEC = Members of the Executive Council
  • Mem. = Member
  • Mfg. = Manufacturing
  • MOB = Members Only Benefit
  • MOM = Member of the Month, sometimes
  • MPI = Meeting Professionals International
  • NG, NGO – Non-governmental, Non-governmental Organization
  • NTA = National Tourism Association
  • NTO = National Tourist Office
  • R&D = Traditionally Research & Development, most chamber people lovingly mean Ripoff & Duplicate 😘
  • RDMO = Regional Destination Marketing Organization
  • SBA = US Small Business Administration
  • SBC = Small Business Center
  • SBDC = Small Business Development Center
  • TIA = Travel Industry Association of America
  • USCC, USCOC = United States Chamber of Commerce
  • VCB = Visitor and Convention Bureau
  • VIC = Visitor Information Centre
  • VIP = Volunteers, Investors, & Partners (Robins Regional Chamber)

Accreditations for Chamber Executives

These are professional accreditations for people, not chamber accreditations. (If I missed any, please correct me in the comments.)

Source: Everyone whos ever been to Southeast IOM

Popular Chamber Event & Program Acronyms

In case you’re going through your predecessors notes and trying to figure out what they’re talking about… (Have more abbreviations? Share in the comments at the end!)

  • ACE = Awards for Chamber Excellence
  • ABA’S = Annual Business Awards
  • CC = Chamber Connects/Connections, Chamber Chat, Coffee & Connections
  • CEA’s = Community Excellence Awards
  • BAH = Business After Hours
  • REACH = Relationships Established at Cocktail Hour
  • HYPE = Helping Young Professionals Excel/Evolve
  • Leadership CORE = Community Organizational Reciprocal Educational
  • RC = Ribbon Cutting
  • SMARTies = Social Media Ambassadors and Resource Team (Greater Wilkes-Barre Chamber)
  • TCB = Taking Care of Business
  • YP = Young Professionals

Common Business Titles To Know

  • BKPR = Bookkeeper
  • BD = Business Development
  • CAO = Chief Accounting Officer
  • CEO = Chief Executive Officer
  • CFO = Chief Financial Officer
  • CIO = Chief Information Officer
  • CMO = Chief Marketing Officer
  • COO = Chief Operating Officer
  • CPA = Certified Public Accountant
  • CSO = Chief Security Officer
  • CSR = Customer Sales Representative
  • CTO = Chief Technology Officer
  • DOS = Director of Sales
  • ED = Executive Director
  • GC = General Counsel
  • GM = General Manager
  • GS, GSM = Guest Services, Guest Services Manager
  • HR = Human Resources
  • PM = Project Manager
  • PCO = Professional Conference Organizer
  • PR = Public Relations
  • TIC = Tourism Information Councillor
  • VA = Virtual Assistant

Financial Acronyms

  • ACCT = Account
  • ACR = Accrual
  • ACV = Actual Cash Value
  • AGI = Adjusted Gross Income
  • AGR = Adjusted Gross Revenue
  • AP = Accounts payable
  • A/R = Accounts Receivable
  • BS = Balance Sheet
  • BGT = Budget
  • CPTAL – Capital
  • CR = Credit
  • DR = Debit
  • FIFO = First In, First Out
  • GL = General Ledger
  • GP = Gross Profit
  • LC = Letter of Credit
  • LIFO = Last In, First Out
  • LWOP = Leave without pay
  • MOM = Month over month
  • MTD = Month-to-date
  • NAV = Net Asset Value
  • OC = Opportunity Cost
  • P/E = Price-to-earnings ratio
  • P&L = Profit and Loss
  • PC = Percent
  • P-card = Purchase card
  • Pd = Paid
  • PO = Purchase Order
  • Re or RE = In reference to, Retained Earnings
  • REVPAR = Revenue Per Available Room
  • ROA = Return on Assets
  • ROE = Return on Equity
  • ROI = Return on Investment
  • SRP = Special Rate Plan
  • VP = Vice President
  • WC = Working Capital

Other Acronyms That Might Come Up in the Office

Some of these might vary by industry or person, so just use your best judgement.

  • a/b = About
  • ADA = Americans with Disabilities Act
  • AKA = Also known as
  • AMS = Account Management System
  • ASAP = As soon as possible
  • ATTN = Attention (like who the letter is intended for)
  • B2B = Business to business
  • B2C = Business to consumer
  • BCC = Blind Copied (please do this with mass emails)
  • BTW = By the way
  • CAVE people = Citizens Against Virtually Everything
  • CC = Constant Contact, possibly
  • CM = Chamber Master, possibly
  • Co. = Company
  • COB = Close of Business
  • CoCT = Code of Conduct Training
  • Comp. = Item/service given for free
  • Corp. = Corporation
  • CRM = Customer relationship management
  • CSR = Corporate social responsibility
  • CTA = Close to Arrival
  • DM = Direct message, Direct mail
  • EOD = End of Day
  • EOM = End of Message
  • EOT = End of thread
  • EOW = End of Week
  • ESP = Email service provider
  • ETA = Estimated Time of Arrival
  • Ext. = Extension
  • EXP = Export
  • F/T, FTE = Full Time, Full Time Employee
  • F/U = Follow Up (I promise)
  • FAQ = Frequently Asked Question
  • FOTU = Fear of the Unknown
  • FOMO = Fear of Mission Out
  • FWD = Forward
  • FWIW = For what it’s worth
  • FYI = For your information
  • GA = Google Analytics
  • GDP = Gross Domestic Product
  • GMP = Good Manufacturing Practices
  • GOAT = Greatest of all time
  • Govt. = Government
  • HCA = Handicap Accessible
  • IAM = In a Meeting
  • IM = Instant message
  • IMO = In My Opinion
  • Inc. = Incorporated
  • KISS = Keep it simple, stupid
  • KPI = Key performance indicator
  • LLC = Limited liability company (business structure)
  • LMK = Let me know
  • MMS – Membership Management Software (like Chamber Master)
  • MMS = Multimedia Messaging Service (like texting a photo)
  • N/A = Not applicable, Not available
  • N/S = No Show
  • NR = News Release
  • NRN = No Reply Necessary
  • NSFW = Not safe for work
  • OOO = Out of office
  • OLT = Online training
  • OT = Off topic
  • OTP = On the phone
  • PITA = Pain in the ….
  • Q1, Q2, Q3, Q4 – first quarter, second quarter, etc.
  • RACI = Responsible, Accountable Consulted, & Informed
  • Re. = In regards to
  • Recd. = Recieved
  • Rep. = Representative
  • RFP = Request for proposal
  • RPO = Recruitment Process Outsourcing
  • RT = Retweet
  • SM = Social media
  • SMART (goals) = Specific, Measureable, Achievable, Realistic, and Time-bound
  • SMB = Small to medium business
  • SMS = Short Message Service (aka texting)
  • SOB = Son of a…
  • POC = Point of Contact
  • P/T, PTE = Part Time, Part Time Employee
  • P/U = Picked Up
  • PR = Press Release
  • Qty = Tantity
  • RSVP = Répondez s’il Vous plait (French), aka please respond
  • SM = Social Media
  • SME = Subject matter expert
  • SNS = Social network site
  • SWEAT = Student Work Experience & Training
  • SWOT Analysis. SWOT is an acronym that stands for Strengths, Weaknesses, Opportunities, and Threats
  • TBD = To Be Determined
  • Temp = Temporary
  • TIA = Thanks in Advance
  • TL;DR, TLTR = Too long didn’t read, Too long to read
  • TOS = Terms of Service
  • TW = Twitter
  • TYT = Take your time
  • USP = Unique Selling Point
  • VOI
  • W/ = with
  • W/O = without
  • WAH, WFH = Work at home, Work from home
  • WIIFM = “What’s in it for me?”
  • WOM = Word of Mouth
  • YTD = Year to Date

Did I miss any? Comment below with any you wish you knew about sooner!

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